Become a Certified Administrative Professional 2025
If you are in the business of being an administrative professional, there is good news for you! The Institute for Administrative and Advanced Professional Studies 2025 (IAAPS) offers a certificate program for administrative professionals. This certification is not only a badge of honor, but a means to show your peers and supervisors that you are an expert in the field.
Free Certified Administrative Professional Practice Test Online
Certified Administrative Professional Program
A Certified Administrative Professional (CAP) is a valuable industry credential. These professionals are responsible for providing administrative support to other employees. They work in all types of office settings, including corporations, social service agencies, schools, and government offices.
A CAP certification can increase your marketability to employers and provide a competitive edge. It can also help you get a better salary or a more advanced job.
To get the CAP certificate, you will need to complete the course and pass the CAP exam. The course is completely online. You can finish the course in about 24-48 business hours.
A CAP course will give you all the essential administrative skills you need to become a successful CAP. You’ll also get to experience the latest business computer software. This includes Microsoft Office 2019.
When you earn a CAP certification, you can expect to make a lot more money than you’d get without one. In fact, you can expect to earn more than $40,000 per year.
In order to qualify for the CAP, you’ll need to have an associate’s degree and a few years of experience in an administrative position. If you’re looking to advance your career, you can choose to add the optional IAAP Organizational Management (OM) credential to your resume.
| What is CAP certification? | The Certified Administrative Professional (CAP) certification is a globally recognized credential demonstrating expertise in administrative and office management. It validates skills in organizational communication, business writing, technology, project management, and operational functions for professionals in administrative support roles. |
| Who is eligible to take the CAP exam? | Candidates need administrative work experience combined with education. Requirements include 4 years of administrative experience alone, 2 years experience with an associate degree, or 1 year experience with a bachelor's degree. IAAP also accepts equivalent educational programs and prior professional certifications to meet eligibility standards. |
| Who offers the CAP certification? | The CAP certification is offered by the International Association of Administrative Professionals (IAAP), a professional organization established in 1942. IAAP is the world's largest association for administrative professionals and provides training, networking, and certification programs for office professionals globally. |
| What topics are covered in the CAP exam? | The CAP exam covers organizational communication, business writing and document production, technology and information distribution, office and records management, event and project management, and operational functions. Each section tests practical knowledge needed for effective administrative professional performance in modern business environments. |
| How many questions are on the CAP exam? | The CAP exam contains 190 scored multiple-choice questions plus 10 pretest questions for a total of 200 items. Test-takers have 4 hours to complete the examination. Questions assess knowledge across six content domains including organizational communication, technology, project management, and operational functions for administrative professionals. |
| Where can you take the CAP exam? | The CAP exam is administered at Prometric testing centers located worldwide. Candidates schedule appointments at authorized centers in their area or region. Testing centers provide secure, proctored computer-based testing environments with standardized conditions ensuring fair administration and exam integrity for all candidates. |
| Is the CAP exam multiple choice? | Yes, the CAP exam consists entirely of multiple-choice questions. Each question presents four answer options (A, B, C, D), and candidates must select the single best answer. The computer-based format allows immediate question navigation and the ability to flag items for review before submission. |
| Can you take the CAP test online from home? | No, the CAP exam cannot be taken from home. It must be completed at an authorized Prometric testing center. This ensures exam security and integrity through proctored testing conditions. Candidates can schedule appointments at convenient testing center locations worldwide. |
| What documents are needed to register for the CAP exam? | Registration requires proof of work experience through employer verification letters or pay stubs, official transcripts showing degrees earned, and government-issued photo identification. Some candidates may submit prior certification credentials or completion certificates from approved educational programs to meet eligibility requirements during IAAP's verification process. |
| How do I register for the CAP certification exam? | Register for the CAP exam through the IAAP website. Create an account, submit your eligibility documentation, pay the exam fee, and receive authorization to schedule. Then contact Prometric to book your testing appointment at a convenient location and date within your authorization period. |
| How much does the CAP certification cost? | CAP exam fees vary by IAAP membership status. For 2025, IAAP members pay approximately $300, while non-members pay around $450. Additional costs may include study materials ($50-$200), optional review courses ($200-$500), and potential retake fees if needed for unsuccessful attempts. |
| How long does it take to schedule a CAP exam? | After receiving exam authorization from IAAP, candidates typically can schedule testing appointments within 2-4 weeks depending on testing center availability. The authorization period usually allows 90 days to take the exam, providing flexibility for preparation and scheduling at participating Prometric centers. |
| What is a passing score for the CAP exam? | The CAP exam uses scaled scoring from 300-500, with 350 as the passing score. This scaled score accounts for exam difficulty variations across different test forms. Raw scores are converted to ensure fairness, so candidates need approximately 70% correct responses to pass the certification examination. |
| How hard is the CAP exam? | The CAP exam difficulty is moderate to challenging, requiring comprehensive knowledge of administrative practices. Most candidates find it manageable with proper preparation. The pass rate typically ranges from 65-75%. Success depends on practical experience, study preparation, and familiarity with current business technology and management practices. |
| When do you receive CAP exam results? | CAP exam results are available immediately after completing the test. You'll receive a preliminary pass/fail notification at the testing center. Official score reports are emailed within 7-10 business days, providing detailed performance feedback across all content domains and your scaled score information. |
| What happens if you fail the CAP certification exam? | If you fail the CAP exam, you can retake it after a 30-day waiting period. Review your score report to identify weak areas and focus study efforts accordingly. You must pay the full exam fee again for each retake attempt. Many candidates pass on their second attempt with targeted preparation. |
| What are the best CAP exam preparation strategies? | Effective preparation includes using IAAP's official study guide, taking multiple practice tests, joining study groups, and creating a structured study schedule. Focus on weak content areas identified through practice assessments. Review current administrative practices, technology applications, and business communication standards to strengthen comprehension and retention. |
| Are there CAP exam study materials available? | Yes, IAAP offers official CAP study materials including the comprehensive study guide, practice exams, online learning modules, and test preparation handbooks. Third-party resources include review courses, flashcard sets, and study groups. The official IAAP materials are most aligned with actual exam content and recommended for preparation. |
| How long should I study for the CAP exam? | Most successful candidates study 8-12 weeks before the CAP exam, dedicating 10-15 hours weekly. Those with extensive administrative experience may need less time, while newer professionals might require 12-16 weeks. Create a structured study schedule covering all content domains with regular practice testing and review. |
| Does the CAP certification expire? | Yes, CAP certification is valid for 5 years. Recertification requires earning 60 recertification points through continuing education, professional development activities, volunteer service, and work experience. Alternatively, candidates can retake the full CAP exam to maintain their certification status and demonstrate current knowledge. |
IAAP Certified Administrative Professional
An IAAP certified administrative professional demonstrates advanced skills and knowledge in the administrative profession. These professionals must possess a strong level of communication, a strong organizational capability, and a detail-oriented personality. In addition, they should have the ability to prioritize competing demands.
The International Association of Administrative Professionals is a non-profit, membership organization that serves as a premier resource for the advancement of office professionals. They offer two certifications: Certified Administration Professional (CAP) and Organizational Management (OM).
CAP is an assessment-based professional certification that requires candidates to complete a series of exam questions. The CAP is offered twice a year. Interested employees must register and pay for the exam through the IAAP.
The OM is also an assessment-based professional certification. It is offered twice a year, but it focuses on the development of administrative professionals. As with CAP, the OM exam has several requirements.
Candidates must have at least an associate’s degree and three years of administrative experience. Their work experience must be within the last ten years. Applicants can be either members of the IAAP or non-members.
Certified Administrative Professional Salary
Administrative professionals perform a variety of routine clerical duties and support other staff members. They may greet guests and schedule appointments, sort mail, organize files, or provide additional support. Typical working hours are 35 to 40 hours a week. Many administrative professionals work part-time, or even work from home.
The salary for an administrative professional varies depending on the job description. A typical entry-level administrator can earn between $28,390 and $38,680. Professionals with more experience and training can expect higher salaries.
Administrative professionals are in high demand. Whether you are looking for a job or simply want to increase your compensation, you can benefit from obtaining administrative certification. An administrative certification can help you stay ahead of the competition, improve your chances of being hired, and get a better pay check.
Obtaining a certification can be a good way to demonstrate your skills in the field of administrative administration. There are several different types of administrative certification, all of which require different credentials. While a certified medical administrative assistant is the most common type of certification, there are other options.
Become A Certified Administrative Professional
Administrative professionals, also called administrative assistants, perform various tasks in an office setting. They often organize, file, and schedule appointments. Some may work in the field part-time or from home.
If you’re considering a career in this specialized field, you might want to consider obtaining a certification. A certification can help you land a better job, increase your salary, and stand out from the competition.
An administrative certification is also a good way to keep up with the latest industry standards. Having a certificate shows employers that you have the right education and experience.
There are two main types of administrative certifications. You can obtain the Certified Administrative Professional (CAP) certification or the IAAP Organizational Management (OM) certification. Both require you to have a certain amount of work experience and a formal education.
The CAP exam is administered by the International Association of Administrative Professionals (IAAP) twice a year. Those interested in pursuing a CAP should have at least an associate’s degree and three years of administrative professional experience.
The IAAP Organizational Management (OM) exam is a more specialized certificate. This one requires you to demonstrate core skills in communication, digital technology, people management, and project management.
Certified Administrative Professional Classes
When you become certified administrative professional, you are gaining a valuable industry credential. It shows your knowledge of administrative work and can help you earn higher salaries. You can also increase your opportunities for promotion. Regardless of whether you are looking to pursue a career in the administrative field or are interested in an advanced role, obtaining a certification is an important step.
A certified administrative professional is responsible for planning, organizing, and coordinating office activities. They also have an important responsibility to maintain order and privacy in the office. This means they have to be detail oriented and have strong communication skills.
Administrative professionals can work in a variety of industries. These include government agencies, schools, and businesses. Some may work part-time or from home. Others can be found in executive and supervisory positions.
Most administrative professionals are hired for full-time, 35-hour-per-week roles. In some cases, they are hired for high-sensitivity, confidential, or secretarial work.
Office functions are vital to the success of a business. These may include payment to suppliers, lead generation, service of customers, and design of promotional campaigns. Keeping offices running smoothly requires skilled multi-taskers.
Certified Administrative Professional Designation
The Certified Administrative Professional designation is a prestigious credential for office and administrative professionals. It is administered by the International Association of Administrative Professionals (IAAP) and has a lot of benefits. Obtaining the credential is an excellent way to gain a competitive edge in the job market.
The IAAP CAP exam focuses on various aspects of the administrative profession, such as problem solving, time management, office management, and customer service. However, it also offers an optional Organizational Management specialization.
Getting the Certified Administrative Professional designation can provide a sense of pride and accomplishment, as well as a higher salary. You can earn the credential through a combination of continuing education and a passing score on the exam.
The IAAP has a study guide designed by subject-matter experts to help you prepare for the CAP. These experts offer advice on topics such as time management, problem-solving, and communication skills.
Administrative professionals have a variety of responsibilities, from drafting messages to overseeing relationships with team members. They may work part-time or full-time in an office setting. In addition, many work from home. Some administrative professionals also handle crisis situations.
Certified Administrative Professional Exam
The Certified Administrative Professional (CAP) exam is an assessment-based certification program that tests the knowledge, skills and expertise of administrative professionals. It is administered by the International Association of Administrative Professionals (IAAP). CAP exams are offered twice a year. Applicants must have a minimum of a bachelor’s degree and two years of experience in the field to take the CAP exam.
This certification is a valuable industry credential that can provide a competitive edge in the job market. It can also help you to earn a higher salary. But what exactly does administrative certification offer?
A professional administrator is expected to be a good communicator and be able to work in a diverse range of environments. They are responsible for assisting other staff and company executives. Their responsibilities may include greeting guests, scheduling appointments, and managing office records. In addition, they must be able to handle confidential information and prioritize tasks.
The Certified Administrative Professional exam can give you the opportunity to advance into executive assisting roles. Alternatively, it can qualify you for a specialty in Organizational Management.
Certified Administrative Professional Exam Cost
If you’re looking to advance your career as an administrative professional, you may consider getting certified. These certifications are designed to show employers that you have the right skills for the job.
There are several types of administrative assistant certifications, including Certified Administrative Professional (CAP) and Professional Administrative Certification of Excellence (PACE). In addition to boosting your resume, these certifications can help you achieve higher salaries. However, you should also keep in mind that these qualifications don’t guarantee any particular job placement.
You should also consider the time and money it takes to get your certification. Depending on your personal circumstances, it can take up to six months or longer to get your PACE and CAP certifications.
To enroll in the course, you’ll need an internet connection, a web browser, an e-mail account, and a mailing address. After you’ve completed the course, you will receive a hard copy certificate.
The CAP exam is a computer-based test that consists of 200 to 225 multiple-choice questions. It’s administered twice a year by the International Association of Administrative Professionals.
Certified Administrative Professional Questions and Answers
Yes, CAP certification is worth it for administrative professionals seeking career advancement and salary increases. Studies show CAP-certified professionals earn 10-15% more than non-certified peers. The credential demonstrates commitment to professional excellence, validates expertise, and opens doors to leadership positions while providing networking opportunities through IAAP membership.
CAP certification is valid for 5 years from the date of passing the exam. To maintain certification, professionals must complete recertification requirements including earning 60 recertification points through continuing education, professional development, volunteer work, and relevant work experience. Alternatively, candidates can retake the full CAP exam to recertify and demonstrate current knowledge in administrative practices.
No, the CAP exam requires meeting specific eligibility criteria including work experience or education. Minimum requirements include 4 years of administrative work experience, or 2 years with an associate degree, or 1 year with a bachelor's degree. Educational programs and previous administrative certifications may also satisfy requirements. IAAP reviews all eligibility documentation before granting exam authorization.
CAP certification qualifies professionals for executive assistant, office manager, administrative manager, executive secretary, project coordinator, and operations coordinator roles. The credential is valued across industries including healthcare, education, government, finance, and corporate sectors. Many organizations specifically seek CAP-certified candidates for senior administrative positions requiring advanced organizational and management skills in modern office environments.
Yes, CAP certification typically leads to salary increases of 10-15% compared to non-certified administrative professionals. According to IAAP surveys, CAP-certified professionals report higher earning potential, faster promotions, and greater job security. The credential demonstrates advanced competency and commitment, making certified professionals more competitive for senior roles with higher compensation packages and better benefits.
CAP is the most globally recognized administrative certification, offered by IAAP since 1981. Unlike niche certifications, CAP covers comprehensive administrative competencies including technology, project management, and business communication. It requires rigorous eligibility standards and examination, whereas other certifications may have lower requirements. CAP's international recognition and established credibility make it the gold standard for administrative professionals worldwide.
There is no limit on how many times you can retake the CAP exam. However, you must wait 30 days between testing attempts and pay the full exam fee for each retake. Most candidates pass within 1-2 attempts. Review your score report to identify weak areas, focus your study efforts on those domains, and consider additional preparation materials before scheduling a retake.
IAAP membership is not required to take the CAP exam or maintain certification, but members receive significant benefits. Members pay reduced exam fees (approximately $150 less than non-members), access exclusive study materials, join networking groups, and receive ongoing professional development resources. Many candidates join IAAP for the cost savings and continue membership for career advancement opportunities and community support.
The CAP exam tests proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook. Questions cover database management, cloud computing, collaboration tools, digital communication platforms, information security, data analysis, document management systems, and emerging workplace technologies. Candidates should understand both basic operations and advanced features relevant to modern administrative professional responsibilities in technology-driven business environments.
Yes, the CAP exam is available internationally at Prometric testing centers in over 180 countries. International candidates must meet the same eligibility requirements as US candidates. The exam is offered in English, and candidates should verify testing center availability in their country. CAP certification is globally recognized, making it valuable for administrative professionals working in multinational organizations worldwide.